by Jon | May 30, 2018
Facts. Your rock to stand on when managing people. Nowhere are facts more important than when an employee is making an accusation with language that has serious implications. Terms like bullied, aggressive, harassment, etc. Now we must be prepared to act swiftly to...
by Jon | May 22, 2018
I’ve always said, when we become managers in many ways we enter into another world. New peer group, new ways of relating to the business structure, and of course new responsibilities and new interpersonal relationships with those we have now come to manage. And...
by Jon | May 17, 2018
Feeling resentful? Trapped in some employee situation where you feel powerless? Twisting in the wind, feeling down and out, and not wanting to admit it? Welcome to the club. And I suggest we be willing to admit it. If we don’t admit it we’re just clamping...
by Jon | May 11, 2018
As I travel around the country talking and relating to all the wonderful souls who have chosen to have their lives be a part of the co-op movement, I’m consistently moved and touched by their caring, their concern and their willingness to take a stand on matters...
by Jon | Apr 30, 2018
Welcome to management. Allow me to cut to the chase; as a manager, ignoring is not an option. Management is a willingness to respond. Your nerves might not be ready to handle head-on conflict, okay that happens. Yet, we have to be wiling to find our first step of what...
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