by Jon | Apr 24, 2018
What’s the right way to manage people? What’s the right technique to use? Where do I go and to whom do I listen to get results? Some “expert” says this way; another says that way. It can definitely be confusing. Here’s my advice. The...
by Jon | Apr 24, 2018
It is so easy to believe that our efforts are not doing anything. We get frustrated; we get tired or worn down. We wonder how long we can keep going? We’re really not seeing anything change. Is it time to give up? From my experience, when you reach this point...
by Jon | Apr 24, 2018
You want to create impact? You want to make a difference? OK, here’s your chance. Become super skilled at answering a question for a grumpy customer with a warm smile on your face. Want to take it up a notch, be able to have a warm smile and genuine...
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