by Jon | Jun 8, 2026
Let’s face it, sometimes our boss or peer managers are not what we wish they were. They aren’t addressing serious operational issues, providing clear communication, holding people accountable, or unifying the team. They seem happy with their efforts and...
by Jon | Jun 8, 2026
From my experience, a real telling sign that we have made the leap from being a peer on a crew to being a manager leading a crew is if we can have a productive employee performance correction conversation. If we find ourselves in a situation where an employee is...
by Jon | Jun 8, 2026
I have a reminder for you this month. This reminder extends beyond managing because it is nearly universal and can be applied to many situations. So here it is. When we are facing a situation and feel ourselves sinking into overwhelm and paralysis — we...
by Jon | Mar 10, 2026
Sometimes when an employee expresses frustration and upset we seek to fix it by letting them know “we get it”. We want them to know we hear and understand. Often, it can be a statement like “yea, I know, these changes are hard.” Or...
by Jon | Feb 6, 2026
So, let’s break it down a bit and look at a few basic steps that will help us be effective in our new role. First, let’s remember that the manager that we’re replacing, the one whose department we now feel needs a lot of changing, came in with the...
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