by Jon | Mar 10, 2026
Sometimes when an employee expresses frustration and upset we seek to fix it by letting them know “we get it”. We want them to know we hear and understand. Often, it can be a statement like “yea, I know, these changes are hard.” Or...
by Jon | Feb 6, 2026
So, let’s break it down a bit and look at a few basic steps that will help us be effective in our new role. First, let’s remember that the manager that we’re replacing, the one whose department we now feel needs a lot of changing, came in with the...
by Jon | Jan 19, 2026
Here we go! On to 2026… Here’s my manager’s wish for you this year, May your year be full of welcome challenges and exciting opportunities. (I love this line. It’s my number one wish in my book.) Here’s some runners-up. May you...
by Jon | Jan 19, 2026
Let me get right to the point this month. Your team is counting on you to make good hires. And even with your best efforts, there will sometimes be a mis-pick. That is inevitable. What is not inevitable is how you navigate. When “red flags”...
by Jon | Jan 19, 2026
There is a tender emotional area that I know I’ve had to look at in myself, and this area comes up all the time for the folks in my workshops on managing. It’s when we have a deep desire to be liked by an employee, who we personally like, but has...
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