by Jon | Nov 30, 2022
I believe we all want to build trust with our team and make a difference. So what are some things we can do that support that effort? Show up to work ready to shape the day. This might sound obvious or simple, yet making this effort is truly powerful and...
by Jon | Nov 30, 2022
As I see it, when you become a manager, you really need to dial-in how you act and communicate. If you move up into management, there’s no way you can talk to someone, who was once a peer co-worker, the same way now that you’re in charge of them....
by Jon | Jul 7, 2022
Here’s a dynamic that, I feel, every manager should be aware of…”Inverted Indignation”.Basically, inverted indignation is when an employee gets demonstrably indignant toward you for properly managing them.It’s...
by Jon | Jun 22, 2022
Y’know this phrase “conflict averse” is really a funny phrase. We tend to label ourselves (or others) as “conflict averse” when we are avoiding entering into conversation because we don’t want to rile-up or...
by Jon | Jun 22, 2022
We’re human. On any given day and under any given circumstance we can jump to conclusions. We can rush into judgments. We can take our opinions as fact. In my many years, I’ve known many days when my tired brain just can’t be bothered with...
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