August 6th – What’s That Noise?

August 6th – What’s That Noise?

I’m going to make a blanket statement here and I think you’re going to know what I’m talking about. It’s something I think we all experience with various degrees and it just seems to be a steady fixture in the environment of management. I call...
July 30th – It’s We Not Them

July 30th – It’s We Not Them

This can be a hard habit to break, especially if you come up through the ranks from staff to management, but nothing will dilute your authority more and muddy up your communication pathways quicker then to refer to your co-op’s management team as...
July 23rd – It Matters That We Show Up

July 23rd – It Matters That We Show Up

Let’s talk about problems with employee attendance. I know you’re ouching at these very words. You know, and I know, that anything that is a higher priority for the employee will pull them away from their job and they’ll use whatever means possible...
July 16th – Describe Specifically

July 16th – Describe Specifically

Here’s something I’ve seen that we fall into every now and then that hardly ever serves us. It’s when we manage people from our opinions and conclusions about a staff member’s behavior instead of managing from their actual behavior. Let me...
July 9 – Emotional Explorations

July 9 – Emotional Explorations

“You, who are on the road, must have a code that you can live by; and, so become yourselves because the past is just a goodbye.” — Crosby, Stills and Nash Teach Your Children Emotions in the workplace are natural, normal, expected and complex. We are...