by Jon | Jul 8, 2019
We all know, when we’re in thick of it, managing situations day to day, things come at us fast and furious. Emotions, opinions, people’s perception and conclusions not to mention all of our own triggers, buttons, and prejudices. Put on top of all this a...
by Jon | Jul 1, 2019
Here’s a little management tip when having those coach for improvement chats. The type of conversation where you’re doing a quick redirect. Not a big “sit down- 6 step conversation.” Let’s say “Tammy” has missed a couple of...
by Jon | Jun 24, 2019
There are times as a manager we find ourselves frustrated with an employee. Perhaps they did not label the soup before putting it away – again! Or they didn’t show up on time, or put out the proper signage, or face the aisle again. We’re tired and...
by Jon | Jun 24, 2019
When it comes to hiring let’s make sure we don’t fall prey to generalized wishful thinking. “Oh maybe this one will work out just fine, they’ll fit right in and give me what I need.” Hello. This is the real world calling. Them working out and...
by Jon | Jun 10, 2019
As most of you know, a lot of my work deals with managerial accountability and a big part of accountability is having all managers on the same page, upholding clearly defined policies and standards while leading with expectations that bring needed outcomes. Sounds...
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