What and How – April 21st

What and How – April 21st

Let me run something by you I’ve noticed time and time again. It has to do with staff, decision making and what happens after we make a decision. To me, there’s two parts to decision making – 1. The decision itself and 2. How we go about...
One Incident at a Time – March 31st

One Incident at a Time – March 31st

We don’t manage people’s personalities to make them better workers. We manage objective incidents, one at a time when an employee’s behavior or performance is falling below standards.Say we have an employee that is nice, easy to work with, is...
I Want Them to Change – March 10th

I Want Them to Change – March 10th

There are a few ideas we carry with us that can become mental quicksand when dealing with people.One is: “If we can just get things to change, things will be better.”It plays out in many ways such as, “If this person just quits...
Let’s Be Carful – Feb 15th

Let’s Be Carful – Feb 15th

OK, I’m just going to give it to you straight. No beating around the bush.Many of us, if not most of us, are faced with staffing issues.It’s hard to get people.It’s easy to get a little freaked out thinking we have to keep people at all...
And…January 27th

And…January 27th

I think “and” is a cool word. It doesn’t negate. It connects two things. That makes our little word “and” an inclusive networker. I keep it close around. I make it do it’s magic for me then I put it away for a while. It often...