by Jon | Apr 20, 2021
So often our stories that we live every day at our co-ops are touching, complicated and confusing. Like when we have an employee who is not doing their job very well. They’ve been re-trained, coached and received performance correction plans and warnings. And...
by Jon | Apr 20, 2021
Stop for a second. Yes, just hold on…I want you to do something. That’s right…right now – at this very moment you’re reading this… I want you to stop and decide what your disposition is going to be today. Every moment of...
by Jon | Mar 24, 2021
We’re all human. And being human we all share some basic emotional responses to external stimuli. One of the big ones that I see turning up at our co-ops quite often is this: “Ah oh – oh no! Some staff are upset at me” response. It usually kicks in...
by Jon | Mar 3, 2021
Hey guess what? Your staff members are rooting for you! They’re rooting that you become the boss they need. They are rooting that you can be a great leader so they can be a really good follower. Seriously, by far, the majority are ready to be there for...
by Jon | Mar 3, 2021
I’m often asked, what will help staff right now? They are so worn out and fatigued by the pandemic and everything else going on. To me, one of the answers is right in front of us. Us staying steady and doing the key tenets of our...
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