Working words Sept 1st

Working words Sept 1st

As I see it, when you become a manager, you really need to dial-in how you act and communicate. If you move up into management, there’s no way you can talk to someone, who was once a peer co-worker, the same way now that you’re in charge of them....
Inverted Indignation – July 7th

Inverted Indignation – July 7th

Here’s a dynamic that, I feel, every manager should be aware of…”Inverted Indignation”.Basically, inverted indignation is when an employee gets demonstrably indignant toward you for properly managing them.It’s...
Conflict Adverse? – June 9th

Conflict Adverse? – June 9th

Y’know this phrase “conflict averse” is really a funny phrase. We tend to label ourselves (or others)  as “conflict averse” when we are avoiding entering into conversation because we don’t want to rile-up or...
A Skill Often Overlooked -May 12th

A Skill Often Overlooked -May 12th

We’re human. On any given day and under any given circumstance we can jump to conclusions. We can rush into judgments. We can take our opinions as fact. In my many years, I’ve known many days when my tired brain just can’t be bothered with...
What and How – April 21st

What and How – April 21st

Let me run something by you I’ve noticed time and time again. It has to do with staff, decision making and what happens after we make a decision. To me, there’s two parts to decision making – 1. The decision itself and 2. How we go about...