Ever been in a situation where a peer co-worker frequently comes to you to hard-core complain about somebody else?

I mean real emotional complaining, blaming, accusing, defaming etc.

These can be tricky moments for any listener.

So this is a good time to engage our listening tools.

We can ask clarifying questions that bring greater accuracy and perspective. We can stay steady and make sure we don’t commiserate or appease.

But what if it doesn’t let up?

Well, for me there comes a time when enough is enough.

I just won’t listen to any more.

I’ll say something like, “Hold up for a sec, are you interested in exploring ways you could feel better? I am here for you, but I really can’t listen to any more complaining about _______.”

Or if that doesn’t do it, then I’ll say something like, “Hey, I can’t really listen to anymore, I hope you feel better soon.” And change the topic somehow.

Often it’s the best thing we can do in that moment.

It’s not doing them or us any good hanging out in that space.

There’s a better place to be and let’s all meet up there.