[et_pb_section fb_built=”1″ _builder_version=”3.0.47″][et_pb_row _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_image src=”http:\/\/merrimanmanagementsupport.com\/wp-content\/uploads\/2018\/11\/Publication2-1.jpg” _builder_version=”3.0.101″ max_width=”49%”][\/et_pb_image][et_pb_text _builder_version=”3.0.101″ text_font=”||||||||” text_font_size=”18px” background_size=”initial” background_position=”top_left” background_repeat=”repeat”]<\/p>\n
There’s an old saying, “You either mind the rudder or answer to the rocks.”<\/p>\n
I can’t think of a more appropriate saying with respect to setting the culture in our stores.<\/p>\n
Who is the keeper of the rudder?<\/p>\n
It’s each one of us managers.<\/p>\n
A less than desirable store culture is not a sinister environmental entity that needs to be stamped out.<\/p>\n
A less than desirable store culture is something that has been left to develop and grow because of a lack of direction and leadership.<\/p>\n
That’s us.<\/p>\n
Store culture builds itself through the actions of managers.<\/p>\n
If we are lax about our responsibilities, staff will be too.<\/p>\n
If we are only rules focused, staff will be too and give us nothing more.<\/p>\n
If we don’t come forward shining the light on our work with frequent chats, talks, and check ins, staff will hide out also.<\/p>\n
An undesirable cultures develops in the dark.<\/p>\n
This is not a hope and wish game.<\/p>\n
It is getting out there with clear communication about our expectations on how we work together as a team and how we treat each other.<\/p>\n
It is clearly setting expectations and getting agreements about how we talk with and about each other.<\/p>\n
We set the bar.<\/p>\n
Then, staff will look at our actions and this will inform them if all this is just talk or has some substance.<\/p>\n
We need to model it.<\/p>\n
Bringing respect, acceptance, clarity and accountability.<\/p>\n
When there is a breech in acceptable cultural behavior we must address it.<\/p>\n
Then word will get around that this culture stuff is for real.<\/p>\n
Getting any of our co-ops off the rocks of a less than desirable culture takes steady, and prioritized, focus and effort. ,<\/p>\n
Let’s get out ahead of this and mind that rudder.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
There’s an old saying, “You either mind the rudder or answer to the rocks.” I can’t think of a more appropriate saying with respect to setting the culture in our stores. Who is the keeper of the rudder? It’s each one of us managers. A less than desirable store culture is not a sinister environmental […]<\/p>\n","protected":false},"author":1,"featured_media":488,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"
There's an old saying, \"You either mind the rudder or answer to the rocks.\"<\/p>
I can't think of a more appropriate saying with respect to setting the culture in our stores.<\/p>
Who is the keeper of the rudder?<\/p>
It's each one of us managers.<\/p>
A less than desirable store culture is not a sinister environmental entity that needs to be stamped out.<\/p>
A less than desirable store culture is something that has been left to develop and grow because of a lack of direction and leadership.<\/p>
That's us.<\/p>
Store culture builds itself through the actions of managers.<\/p>
If we are lax about our responsibilities, staff will be too.<\/p>
If we are only rules focused, staff will be too and give us nothing more.<\/p>
If we don't come forward shining the light on our work with frequent chats, talks, and check ins, staff will hide out also.<\/p>
An undesirable cultures develops in the dark.<\/p>
This is not a hope and wish game.<\/p>
It is getting out there with clear communication about our expectations on how we work together as a team and how we treat each other.<\/p>
It is clearly setting expectations and getting agreements about how we talk with and about each other.<\/p>
We set the bar.<\/p>
Then, staff will look at our actions and this will inform them if all this if just talk or has some substance.<\/p>
We need to model it.<\/p>
Bringing respect, acceptance, clarity and accountability.<\/p>
When there is a breech in acceptable cultural behavior we must address it.<\/p>
Then word will get around that this culture stuff is for real.<\/p>
Getting any of our co-ops off the rocks of a less than desirable culture takes steady, and prioritized, focus and effort. ,<\/p>
Let's get out ahead of this and mind that rudder.<\/p>","_et_gb_content_width":"","footnotes":""},"project_category":[3],"project_tag":[],"class_list":["post-487","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-m2m"],"_links":{"self":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project\/487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project"}],"about":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/comments?post=487"}],"version-history":[{"count":3,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project\/487\/revisions"}],"predecessor-version":[{"id":493,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project\/487\/revisions\/493"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/media\/488"}],"wp:attachment":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/media?parent=487"}],"wp:term":[{"taxonomy":"project_category","embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project_category?post=487"},{"taxonomy":"project_tag","embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project_tag?post=487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}