{"id":471,"date":"2018-10-18T19:41:48","date_gmt":"2018-10-18T19:41:48","guid":{"rendered":"http:\/\/merrimanmanagementsupport.com\/?post_type=project&#038;p=471"},"modified":"2018-10-18T19:41:48","modified_gmt":"2018-10-18T19:41:48","slug":"october-15-to-plead-or-not-to-plead","status":"publish","type":"project","link":"http:\/\/merrimanmanagementsupport.com\/index.php\/project\/october-15-to-plead-or-not-to-plead\/","title":{"rendered":"October 15 &#8211;  To Plead or Not to Plead"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.0.47&#8243;][et_pb_row _builder_version=&#8221;3.0.47&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; parallax=&#8221;off&#8221; parallax_method=&#8221;on&#8221;][et_pb_image src=&#8221;http:\/\/merrimanmanagementsupport.com\/wp-content\/uploads\/2018\/10\/Publication1-2.jpg&#8221; _builder_version=&#8221;3.0.101&#8243; max_width=&#8221;32%&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.0.101&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221;]&#8221;I really want you to be the employee I need; I&#8217;ll be loyal and committed to you no matter what.&#8221;<\/p>\n<p>I&#8217;ll be cool, hip, and laid back. You&#8217;ll be so happy in my &#8216;cool department&#8217; that you&#8217;ll do your job well, I just know it.&#8221;<\/p>\n<p>Oh heck, that&#8217;s not working?<\/p>\n<p>OK, I&#8217;ll be sensitive and emotional and you won&#8217;t want to set me off emotionally. Then you&#8217;ll do what I need you to do, right?<\/p>\n<p>Hmm, that didn&#8217;t work either.<\/p>\n<p>How about this&#8230;If you don&#8217;t do what I want, I&#8217;ll overreact and come down on you with both boots?<\/p>\n<p>Well dang, nothing seems to be working here.<\/p>\n<p>Ok I got it&#8230;I&#8217;ll just do your job for you. Will that work?&#8221;<\/p>\n<p>Yes, we can plead, emotionalize, figure out workarounds and all the while increasingly become overwhelmed and stressed.<\/p>\n<p>The scenarios are endless but one thing is a constant: As managers we mistakenly fall into the trap of believing that it is our responsibility for our employees to meet their work expectations.<\/p>\n<p>It&#8217;s not &#8211; it&#8217;s the employee&#8217;s responsibility.<\/p>\n<p>If we don&#8217;t realize this we jump on the treadmill of trying to change them.<\/p>\n<p>Our job is not to fix or change the people we manage. That is not our business.<\/p>\n<p>Our job is to communicate clearly, using facts (not our emotions), the gap between an employee&#8217;s work performance and what is expected.<\/p>\n<p>Communicate the impact of their performance, have them account, state clear consequences with continued behaviors, and then follow up.<\/p>\n<p>As managers we can work ourselves to the verge of burn-out trying to beg, cajole or plead with our staff trying to change them.<\/p>\n<p>If this is what we are currently doing it is not the employee who needs to change &#8230;it&#8217;s us.<\/p>\n<p>We can&#8217;t be their fuel and motivation to meet expectations. They need to supply that.<\/p>\n<p>We provide resources, support, guidance, clarity, and accountability.<\/p>\n<p>We point the way and make sure the pathway is clear of obstructions and walkable.<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;I really want you to be the employee I need; I&#8217;ll be loyal and committed to you no matter what.&#8221; I&#8217;ll be cool, hip, and laid back. You&#8217;ll be so happy in my &#8216;cool department&#8217; that you&#8217;ll do your job well, I just know it.&#8221; Oh heck, that&#8217;s not working? OK, I&#8217;ll be sensitive and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":472,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>\"I really want you to be the employee I need; I'll be loyal and committed to you no matter what.\"<\/p><p><br \/>I'll be cool, hip, and laid back. You'll be so happy in my 'cool department' that you'll do your job well, I just know it.\"<br \/><br \/>Oh heck, that's not working?<br \/><br \/>OK, I'll be sensitive and emotional and you won't want to set me off emotionally. Then you'll do what I need you to do, right?<br \/><br \/>Hmm, that didn't work either.<br \/><br \/>How about this...If you don't do what I want, I'll overreact and come down on you with both boots?<br \/><br \/>Well dang, nothing seems to be working here.<br \/><br \/>Ok I got it...I'll just do your job for you. Will that work?\"<br \/><br \/>Yes, we can plead, emotionalize, figure out workarounds and all the while increasingly become overwhelmed and stressed.<br \/><br \/>The scenarios are endless but one thing is a constant: As managers we mistakenly fall into the trap of believing that it is our responsibility for our employees to meet their work expectations. <br \/><br \/>It's not - it's the employee's responsibility.<br \/><br \/>If we don't realize this we jump on the treadmill of trying to change them.<br \/><br \/>Our job is not to fix or change the people we manage. That is not our business.<br \/><br \/>Our job is to communicate clearly, using facts (not our emotions), the gap between an employee's work performance and what is expected.<br \/><br \/>Communicate the impact of their performance, have them account, state clear consequences with continued behaviors, and then follow up.<br \/><br \/>As managers we can work ourselves to the verge of burn-out trying to beg, cajole or plead with our staff trying to change them.<br \/><br \/>If this is what we are currently doing it is not the employee who needs to change ...it's us.<br \/><br \/>We can't be their fuel and motivation to meet expectations. They need to supply that.<br \/><br \/>We provide resources, support, guidance, clarity, and accountability. <br \/><br \/>We point the way and make sure the pathway is clear of obstructions and walkable.<\/p>","_et_gb_content_width":"","footnotes":""},"project_category":[3],"project_tag":[],"class_list":["post-471","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-m2m"],"_links":{"self":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project\/471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project"}],"about":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/comments?post=471"}],"version-history":[{"count":2,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project\/471\/revisions"}],"predecessor-version":[{"id":474,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project\/471\/revisions\/474"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/media\/472"}],"wp:attachment":[{"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/media?parent=471"}],"wp:term":[{"taxonomy":"project_category","embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project_category?post=471"},{"taxonomy":"project_tag","embeddable":true,"href":"http:\/\/merrimanmanagementsupport.com\/index.php\/wp-json\/wp\/v2\/project_tag?post=471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}